Effective Date: January 19, 2026
Liftora ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application.
For the purposes of the KVKK (Turkey) and GDPR (Europe), the Data Controller is:
Name: İsmail Taha ÖNEÇ
Contact Email: support@liftora.app
Account Data: Email address, name, and password (processed securely via Firebase Authentication).
Health & Fitness Data: Workout logs, body measurements (e.g., weight, height), exercise history, and personal goals that you voluntarily enter into the app.
Device Information: Device model, operating system version, and unique device identifiers.
Local Storage: Cached video files and application preferences stored locally on your device to improve performance.
Log & Crash Data: In the event of an error in the app, we collect data and information (through third-party products like Google Firebase Crashlytics) on your phone called Log Data. This may include information such as your device Internet Protocol ("IP") address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.
We process your data for the following specific purposes:
Liftora may offer paid features or subscriptions in the future. If you choose to make a purchase, all financial transactions are handled directly by Google Play Billing. We do not collect, store, or have access to your credit card or bank account information. These transactions are subject to Google's Privacy Policy.
Storage: Your cloud data is securely stored on Google Firebase servers (Google Cloud Platform). While we implement industry-standard security measures (encryption in transit and at rest), no method of transmission over the internet is 100% secure.
Retention: We retain your personal data only as long as your account is active. If you delete your account, your personal datawill be permanently deleted from our live databases. Please note that data may remain in our secure backups for a brief period before being completely overwritten, in accordance with our data retention protocols.
Video Caching: Exercise demonstration videos are downloaded and stored locally on your device (cached) to enable offline access. This data remains on your device and is not uploaded to our servers. You can clear this cache at any time via your device settings or app settings.
We share data with trusted third-party service providers solely for the operation of the app:
These providers are obligated to protect your data under their respective privacy policies.
You have the absolute right to delete your account and all associated data at any time.
In-App Deletion: Go to Settings → Account → Delete Account and follow the instructions. For security purposes, you will be required to enter your password to confirm the deletion.
Upon deletion request, the following data will be permanently removed from our active databases:
Note: Locally cached videos on your device can be cleared manually through app settings.
Our Service is not intended for individuals under the age of 18 (or the age of majority in your jurisdiction). We do not knowingly collect personal data from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information immediately.
Depending on your location, you have rights regarding your personal data, including:
For any specific requests, please contact us at support@liftora.app.
We may update this policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes via the app or by updating the "Effective Date" at the top of this policy.
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: support@liftora.app
Website: liftora.app